Terms of Service

Please read these terms carefully before using our Service.

Last Updated: January 1, 2026

1. Acceptance of Terms

Welcome to InVivoLabs. These Terms of Service ("Terms") govern your access to and use of the InVivoLabs website located at invivolabs.com (the "Service"), operated by InVivoLabs ("we," "us," or "our").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the Service.

Important: These Terms constitute a legally binding agreement between you and InVivoLabs. Please read them carefully.

2. Description of Service

InVivoLabs provides an online directory connecting research sponsors (pharmaceutical companies, biotech firms, academic institutions, etc.) with contract research organizations (CROs) offering preclinical research services.

Our Service includes:

  • A searchable database of CRO listings
  • CRO profile pages with service and contact information
  • Resources and educational content related to preclinical research
  • Account management for CROs to create and maintain listings
  • Advertising and premium listing opportunities

3. User Accounts

3.1 Account Creation

To access certain features of our Service, you may be required to create an account. When creating an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security of your password and account
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

3.2 Account Termination

We reserve the right to suspend or terminate your account at any time for any reason, including but not limited to violation of these Terms. You may also delete your account at any time by contacting us.

4. CRO Listings

4.1 Listing Requirements

If you create a CRO listing, you represent and warrant that:

  • You are authorized to act on behalf of the organization listed
  • All information provided is accurate, complete, and not misleading
  • Your organization holds all necessary licenses and certifications claimed
  • You will promptly update your listing if any information changes

4.2 Prohibited Content

Listings may not contain:

  • False, misleading, or deceptive information
  • Claims about certifications, accreditations, or capabilities that cannot be verified
  • Content that infringes on intellectual property rights
  • Defamatory, obscene, or offensive material
  • Malicious code, viruses, or harmful content
  • Information about competitors or disparaging remarks about other CROs

4.3 Review and Removal

We reserve the right to review, edit, or remove any listing at our sole discretion. We may remove listings that violate these Terms, contain inaccurate information, or for any other reason we deem appropriate.

5. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Transmit spam, chain letters, or unsolicited communications
  • Attempt to gain unauthorized access to any part of the Service
  • Interfere with or disrupt the Service or servers
  • Use automated systems to access the Service without permission
  • Collect or harvest user information without consent
  • Impersonate any person or entity
  • Use the Service for any illegal or unauthorized purpose

6. Intellectual Property

6.1 Our Content

The Service and its original content (excluding user-submitted content), features, and functionality are owned by InVivoLabs and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

6.2 User Content

By submitting content to the Service (including CRO listings), you grant us a non-exclusive, worldwide, royalty-free license to use, display, reproduce, and distribute such content in connection with operating and promoting the Service.

You represent that you own or have the necessary rights to submit such content and that it does not violate the rights of any third party.

6.3 Trademarks

Company names, logos, and other trademarks displayed in CRO listings remain the property of their respective owners. Display on our Service does not grant any license to use such trademarks.

7. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

  • The Service will be uninterrupted, secure, or error-free
  • Information provided by CROs is accurate, complete, or reliable
  • Any CRO listed meets your specific requirements
  • The results of using the Service will meet your expectations
Important: InVivoLabs is a directory service only. We do not endorse, verify, or guarantee the quality, safety, or legality of any CRO's services. Users should conduct their own due diligence before engaging with any CRO.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL INVIVOLABS, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • Your access to or use of (or inability to access or use) the Service
  • Any conduct or content of any third party on the Service
  • Any content obtained from the Service
  • Unauthorized access, use, or alteration of your transmissions or content
  • Any transactions or relationships between you and any CRO listed on our Service

Our total liability for any claims arising out of or relating to these Terms or the Service shall not exceed the amount you paid to us in the twelve (12) months prior to the claim, or $100, whichever is greater.

9. Indemnification

You agree to defend, indemnify, and hold harmless InVivoLabs and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with:

  • Your access to or use of the Service
  • Your violation of these Terms
  • Your violation of any third-party right, including intellectual property rights
  • Any content you submit to the Service

10. Third-Party Links and Services

Our Service may contain links to third-party websites, including CRO websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. You acknowledge and agree that we shall not be responsible or liable for any damage or loss caused by your use of any such third-party content or services.

11.1 Premium Listings and Advertising

Certain features of the Service, including premium listings and advertising, require payment. By purchasing paid services, you agree to pay all applicable fees as described at the time of purchase.

11.2 Billing

Paid services may be billed on a monthly or annual basis. You authorize us to charge your payment method on a recurring basis until you cancel.

11.3 Refunds

Refunds are provided at our sole discretion. If you believe you are entitled to a refund, please contact us within 30 days of the charge.

11.4 Cancellation

You may cancel paid services at any time. Cancellation will take effect at the end of the current billing period.

12. Modifications to Service and Terms

12.1 Service Modifications

We reserve the right to modify, suspend, or discontinue any part of the Service at any time without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.

12.2 Terms Modifications

We may revise these Terms at any time by posting the updated terms on this page. We will provide notice of material changes by posting a notice on our homepage or by email. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in [City, State], and the language of arbitration shall be English.

14. General Provisions

14.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and InVivoLabs regarding the Service.

14.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

14.3 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

14.4 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

15. Contact Information

If you have any questions about these Terms, please contact us: