Privacy Policy

1. Introduction

Welcome to InVivoLabs ("we," "our," or "us"). We operate the website invivolabs.com (the "Service"), a directory connecting research sponsors with contract research organizations.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

2.1 Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Create or update a CRO listing
• Subscribe to our newsletter
• Fill out a contact form
• Request information about advertising
• Participate in surveys or promotions

This information may include:

• Name and job title
• Email address
• Phone number
• Company name and address
• Account credentials
• Any other information you choose to provide

2.2 Information Automatically Collected

When you access our Service, we may automatically collect certain information, including:

• IP address and approximate location
• Browser type and version
• Operating system
• Device information
• Pages visited and time spent on pages
• Referring website addresses
• Search queries used to find our site
• Clicks and interactions with our Service

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information. Cookies are small data files stored on your device. We use:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors use our site
• Functionality Cookies: Remember your preferences and settings
• Advertising Cookies: Used to deliver relevant advertisements

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our Service.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, operating, and maintaining our Service
• Processing and completing transactions
• Creating and managing your account
• Publishing and displaying CRO listings
• Responding to your inquiries and support requests
• Sending administrative information and updates
• Sending marketing and promotional communications (with your consent)
• Analyzing usage patterns to improve our Service
• Detecting and preventing fraud or abuse
• Complying with legal obligations

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Public Profile Information

If you create a CRO listing, the information you provide (company name, services, contact information, etc.) will be publicly visible on our directory. This is the core function of our Service.

4.2 Service Providers

We may share information with third-party vendors who perform services on our behalf, such as web hosting, email delivery, analytics, and payment processing. These providers are contractually obligated to use your information only for the purposes we specify.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.4 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.5 With Your Consent

We may share your information for other purposes with your explicit consent.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit (SSL/TLS)
• Secure password hashing
• Regular security assessments
• Access controls and authentication
• Regular backups

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

For CRO listings, information will be retained as long as the account is active. If you request account deletion, we will remove your information within 30 days, except where retention is required for legal purposes.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct inaccurate or incomplete information
• Deletion: Request that we delete your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications at any time
• Restriction: Request that we limit how we use your information

To exercise these rights, please contact us using the information provided below. We will respond to your request within 30 days.

8. Third-Party Links and Services

Our Service may contain links to third-party websites, services, or CRO websites. We are not responsible for the privacy practices or content of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your country. By using our Service, you consent to the transfer of your information to the United States and other countries where we operate.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information held by businesses
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising your CCPA rights

We do not sell personal information as defined by the CCPA.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

• Contact Form: www.invivolabs.com/contact

We take privacy concerns seriously and will respond to your inquiry as quickly as possible.